faq

Most common questions about our services

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? Is LumberZon membership really free?

Absolutely, LumberZon membership is free - no hidden fees or strings attached! Our platform's value grows with usage, so by joining LumberZon, you're helping us expand and improve. If you apply for your free membership today, all the currently available features will remain yours at no cost, indefinitely.

? How do you generate revenue/profit?

LumberZon will keep evloving. We're developing exciting new upgrades that will be released in due time. These new features will be made available for a charge, covering our expenses and driving profit. You can enjoy all the current great features of LumberZon for free, and keep your free account indefinitely. You only pay if you later choose to upgrade to our premium offerings.

? We're a company with a stable system in place. How can we be sure that joining LumberZon won't disrupt our operation?

Joining LumberZon will seamlessly integrate with your existing system, without causing any disruptions. Our web-based platform modernizes your sales process, allowing your team to: (i) Receive and manage buyer inquiries online, reducing phone and email clutter, (ii) Easily create, negotiate, and finalize purchase orders online with your customers, (iii) Export finalized orders at any point to your existing system with just a few clicks. Our platform complements your current setup, streamlining sales and operations efficiently without replacing your current stable system.

? How do I book trucks for my loads?

Booking trucks is extremely easy and efficient in LumberZon! Once a purchase or sales order is finalized, simply click to post that load to LumberZon Transportation Board, where hundreds of haulers in LumberZon can view it. This sparks a competitive bidding process, ensuring you get the best offers. Negotiate and finalize the terms online, all without the need for any emails or phone calls. LumberZon streamlines the process, saving you time and effort.

? Can I access the LumberZon on my smartphone and mobile devices?

Absolutely! LumberZon is fully accessible and optimized for use on any device with a web browser, including smartphones and tablets. Enjoy the freedom to manage your business and utilize all the platform's features on-the-go, from anywhere 24/7.

? Is WOODSPecker involved in the lumber business?

No, we are not involved in any form of lumber trading at all. WOODSPecker is an IT company dedicated to bringing the latest and greatest IT and AI technologies to benefit the lumber community. We maintain a neutral stance in the lumber trading and logistics industry. Our goal is to provide innovative solutions, not to compete with any existing players. We strive to remain impartial, fostering equal partnerships and collaborations across the domain.

? What measures do you take to ensure the security and confidentiality of our data?

We take data security and confidentiality extremely seriously. Our robust measures include: (i) State-of-the-art encryption technologies, (ii) Regular security audits and penetration testing, (iii) Strict access controls and authentication protocols, (iv) Compliance with industry-leading standards and regulations. Your transactions are safeguarded with the highest level of security and are exclusively accessible to authorized personnel within your company.

? As a Trader, we're concerned that this platform could potentially cut out intermediaries like us by linking end-buyers directly with sawmills. What measures are in place to protect our position in the supply chain?

We have a strict policy not to offer in LumberZon any connections of any kind between end-buyers and saw-mills. Our platform exclusively links: (i) Traders and wholesalers directly with sawmills, (ii) End-buyers directly with traders and wholesalers. This ensures that intermediaries like yourself remain a vital part of the supply chain, while still benefiting from the efficiency and convenience LumberZon provides.

? How do I start?

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